Gemma Curtis

Review of Carpenters Solicitors

I'm very disappointed with my dealings with Carpen...

I'm very disappointed with my dealings with Carpenters. I feel like I've been mislead with false information and it's ended up in my mental health taking a huge turn for the worse due to anxiety and nervousness.

I had an accident and they were initially really great, them seemed hell bent on getting me the 'compensation I deserve'. However it seems that I've been pulled pillar to post, with no information available.

I was told when agreeing to their legal team putting in a claim for my compensation that once I agreed to it, I couldn't change or cancel or sign with other people.
Considering the fact that I've never been in a crash before, it was not at all my fault, the other party took full blame, and I was still in shock when I spoke to them, I went along with it. Thinking that that was perfectly legal.

It turns out, that information is not only wrong but its also illegal.

So, I was refered to physio treatment, booked my appointment and attended. I wasn't given any treatment at that session, just a review to see what the damage was and if any other sessions where needed.

The lady I saw, was very lovely and I had a chat with her regarding the insurance claim and she said, in no uncertain terms that the reason the insurance puts you through and 'pays for' 7 sessions of physio is that it's cheaper than paying you any compensation.