Avoid. Dear God avoid. I cannot express in words h...

Avoid. Dear God avoid. I cannot express in words how inept they are. I had an RTC on 16/12/15 which I had to be cut from the car (it was destroyed.....literally) and it left me with extensive injuries to my arm and shoulder, severe travel anxiety and ultimately cost me my job (as I couldn't travel). That was 9 months ago - I have heard next to nothing from them. The liability has been accepted by the other partie's insurers, I have had the physio arranged through my insurers and I have seen an independent medical professional who confirmed the injuries and impact the accident had on me. I have had next no contact with my own solicitors. I heard more from the other parties!! Emails go unanswered. Phone calls get bounced around. Its a joke. Its a literal joke - they are laughing at me. By the time I get any kind of settlement, money will be obsolete and we'll all be living as digital entities. They aren't on your side - they're not solicitors. I don't think they are legitimate company - I really feel like they're just laughing at everyone who needs their help. When liability is agreed, physio is arranged and completed, independent medical assessments are completed - what is left to do? Where is the dialogue of figures?! What are they waiting for?!?!? All of the physio and medical appointments were done BY March of this year.

You will do all the chasing. You wont hear anything. The exceptionally rare times you speak to someone, they wont help and will fob you off with vague pointless answers. This company is laughing at you. I can say that - they are laughing at me too. I needed their help and they have let me down EVERY single step.....without fail. I would recommend taking legal advice from Jimmy Carr's accountant or Jeffrey Archer's solicitor before going to these "expert's". Couldn't fight their way out of a wet paper bag.

BTW - Love the 5* rated reviews here. In no way do they look or sound like they're employee's of the company writing them. 145 1* reviews and 30 5* star reviews that seem totally contradictory to the vibe EVERYONE else has got. Hmmmmm nah they're legit. Totally.