Terry Johnson

Review of Lindsey Chevrolet

On Saturday, July 18th, I experienced the worst se...

On Saturday, July 18th, I experienced the worst service at a car dealership that I have ever had and it could have easily been avoided. I attempted to purchase a brand new 2015 Chevy Camaro that was listed as $19,587. Since I was 90 miles away, I wanted to verify pricing and going out the door price. I called and the salesperson to address some of my questions. I asked for the additional fees associated with purchasing the new vehicle and the going out the door price. She stated $599 processing fee, $995 destination fee, and sales tax. Thus, I scheduled an appointment for the weekend to not only see the car but purchase the car. I called a few days later and asked her are there any rebates in the price of 19,587 that I have to be eligible for. She put me on hold and 2 minutes later returned with the answer no. My response was if the only fees associated with the vehicle are 599, 995, the sales tax, and 19,587, I intend to purchase the vehicle on Saturday. Upon arrival on Saturday, driving 90 miles, that was not the case. After she provided the manager with my application, she returned with additional prices of rebates that I was not eligible for such as military discount, USAA, and lease which accounted for an additional $3200. Obviously, I was furious because it was made clear ahead of time what the price was and there were no additional prices added to the vehicle. I declined the additional prices and her manager stopped by to try and convince me that they could eat the lease rebate but not the USAA or military rebates. I explained to him that the prices above were verified and the salesperson agreed that I verified the prices before driving 90 miles otherwise I would have decline the headache of a trip in traffic for this. He spoke with his manager and he stated he would not make any other adjustments in the pricing.