Bought new Rio in 2016 and went back in 2018 to tr...

Bought new Rio in 2016 and went back in 2018 to trade up. Made three trips and spent HOURS sitting around waiting . Dave Eversole told us to take our new forte home for the weekend since it was so late and we could sign papers on Monday , Monday came and we went to sign papers and was told they couldn't get financing and took our forte back and asked for more down payment. We took our Rio home and was able to get the down payment so we went back for a third time ( an hour each way ) and finally got our new car , well fast forward almost two months and the old loan company called and wanted our payments that were behind . Mind you , we have already started paying for the new car and told them that we traded that car in 2 months ago so we called numerous times about Taylor Kia paying off our old car and kept getting excuses. Finally after more than 3 months they paid it off . We we're charged by Taylor to transfer our old plates but guess what happened months later when my wife tried to renew?? They were NEVER transferred and we were driving on fictitious tags. Dave Eversole gave us 3 free oil changes but after all the lies and deception we decide we would NEVER step foot in that dealership again , not even for free oil changes so we paid for them elsewhere. Finally I get a letter from the loan company stating I was owed a refund for my gap insurance since the car was paid off early but SURPRISE ,the crooks at Taylor Kia never said a word about it , I wonder how much money they've stolen from other customers by not informing them of this refund?? And don't bother trying to contact them after the sale because they either ignore the phone call or hang up on you repeatedly. I tried 3 times today and kept getting hung up on . But I'll keep calling til I get my money . BUYER BEWARE . We are Done with these "USED CAR SALESMEN " They are EXACTLY the stereotypical type