The company is literally a joke. Everything you ha...

The company is literally a joke. Everything you have previously read on the reviews is true. Towards the end of the closing the bank required us to use this company. We were so close to being done. Our lawyer told us it s about 45 minutes worth of corrections to the deed....45 minutes turned into an additional 4 extra months. We were supposed to close in May. There were 3 things to be corrected on the deed and these illiterate nut jobs turned it into 4 MONTHS! We didn t get to close until September 14th. Let me give you a huge tip. If you re forced to close through this company, immediately contact the supervisor and ask them to help you move the process along. We spent 3 months dealing with a basic customer service representative and she got nothing done. It wasn t until we decided to contact her supervisor (who is listed in the emails as a point of escalation only) that anything got done. It doesn t matter if it s an escalation just contact them right away. Dreena Buckholt who is a closing supervisor was a saving grace. She immediately pushed things to get done. She responded within a matter of hours every time we communicated. If it wasn t for her, we still probably wouldn t be closed. Ashley Tabone is a joke. Definitely doesn t have any business working there. It s because of her carelessness, lack of communication, and stuck up arrogant attitude that everything took so long. So please people, I will say it again. Contact the supervisor immediately otherwise it ll be a long drawn out nightmare of a process. God bless anybody who has to use this company by no choice of their own.