I've been to many concerts here and overall it's m...

I've been to many concerts here and overall it's meh. But, on this latest occasion I was with a friend who can't walk well and has a handicapped hang tag. We had to park across the way in Restaurant Depot and the attendants had no clue what was going on and told us (and another family) to park on the opposite side of the building and that golf cart shuttles would pick us up. We waited over there for about 20-25 minutes before we finally started walking towards the other side of the building. Then we saw a gold cart pick someone up. When he came back and picked us up he said no one had ever called him to pick up anyone on the other side (the attendants said they called 3 times) and he told us that we were supposed to park on the near side of the building (but there was a sign there that said theater employees only - so even the two young women who were right there and told us to park in the Depot lot either didn't know or didn't care to direct us appropriately). I'm really disappointed that LiveNation has decided to use part of the larger handicapped access lot for premier parking (there used to be more handicap spots in the large lot close to the gates).
As for the venue itself, it's getting a little dated. The screens on either side of the stage are worn out, or the cameras need to be replaced. The special Xfinity VIP box by the soundboard looks state of the art though :(
The lawn is too steep to really stand on and causes me immense pain after a whole concert out there.
The free parking isn't horrible though if you don't need handicap parking. So that's a plus. Not a bad walk and, while getting out can take a while on a busy night, the Xfinity Theater free parking is not the Xfinity Center in Mansfield (a true nightmare to leave a show if parking for free).