Reece Vaughan

Review of Simple Helix

The migration process was actually really good - t...

The migration process was actually really good - the competitive prices and generous features are also a great plus but the support I have received since joining SimpleHelix has been sub par.

Although the live chat is 24/7, they cannot actually do anything but open a ticket - in which you receive a generic response everytime.

I asked why PUT requests were being blocked by SimpleHelix and was told "we block them for security purposes" but they work perfectly on my other SimpleHelix account?

Once again, even after proving PUT requests are working on the other account, I get the same response - We block them for security purposes..

I will be moving away from SimpleHelix as soon as I find a more suitable host!