Ronnie Eakle Review of Urse Dodge, Chrysler, and Ram
Not very happy with this place. They had my car fo...
Not very happy with this place. They had my car for a week. Called me yesterday and said if fixed and ready to pick up. I go in today to get it. Not even a mile down the road, and it started stalling out again. So now, it's back in the garage. Get it together guys, you're the professionals!!!
UPDATE.............
now my vehicle has been in this place for 3 weeks. It has not been moved from it's current location for 2 weeks. I was told be service adviser Doug, that I would hear from them on this Monday. I was also told by the service department manager on Friday that he had the key in his hand and was going to put it in the shop himself that day and he would personally call me himself on Monday. Neither of them called or anything . And Durango is still In the exact spot it was parked in Wednesday 2 weeks ago. I'm beyond disappointed with this company. I NEED MY VEHICLE!!!!!!!. I will NEVER again bring in another vehicle for these people to work on. I'm to the point to where I'm about to just go get my vehicle and take it to someone else. THIS IS THE WORST SERVICE I HAVE EVER RECEIVED FROM ANYWHERE. What's worse is the fact you hardly ever get to talk to anyone on the phone. It's always a voice mail service. This place is very unprofessional.
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