Jon -Canada

Review of Hutchison Telecommunications L...

Earlier this week I had purchased a Hutch SIM card...

Earlier this week I had purchased a Hutch SIM card from a local Samsung store with a 51GB package for 1690 rupees + activation fees. 2 days later my 4g internet stopped working. I went to this Hutch branch to see what could be done. I suspected I had been scammed or there was a mistake with the sim card activation. Thankfully the hutch customer service representative listened to my dilemma and made a call to their compliant centre and asked for me to be credited the full amount. I could only be credited 10GB+ due to my phone number being an 072 number which may have been the mistake in the first place. I thought this was a nice gesture by hutch and the customer service representative that helped me. They did their best and I left satisfied. After 2 or 3 days my SIM automatically started working again. Thanks for doing your best to solve my problem. Good customer support and complaint resolution. I would recommend this company. 4g internet is fast too.