I could write a book on The worst experience ever....

I could write a book on The worst experience ever. I would advise you to take someone with you who will be able to speak for you if you are incapacitated. I would not ever go alone to this hospital ED. Be prepared with a snack, some water and a cool cloth or earplugs while you wait and wait and wait. Don't expect the staff to feel your pain. if you are on the floor, they would walk right over you on their way to a Hospital Magnet meeting.