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Lisa A

4 years ago

I just spoke to the manager on duty by the name of...

I just spoke to the manager on duty by the name of Christine. We drove 5 hours on route to the aquarium to get 4 tickets that were left for us which she cannot find(we left when I had heart trouble and was hospitalized) , she refuses to do her job and research my purchase. I gave her dates and almost exact time tickets were purchased and how much. She said she did not care if I wrote a negative review, or call the Better Business Bureau or Cunsuner Affairs How she just got this promotion idk but I will call Monday morning and ask them to reconsider, obviously she's not ready . I'm pissed we drove all the way up here which she new we did and she refuses to right the wrong. My husband is military too!

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