Jane Chang

Review of b2 Salon/Bernard's Salon & Spa...

I haven't been to Bernard's since 2015 and forgot ...

I haven't been to Bernard's since 2015 and forgot how great it was so I called to make an appointment. However, the receptionist was so unbelievably rude and unfriendly that I didn't even want to make an appointment with them anymore. The receptionist was not helpful at all and practically hung up on me. It's sad that Bernard's doesn't train their employees correctly and have nothing better to do than reply to bad reviews. Maybe if they have all that time, they should use their time wisely and think about how they can better themselves, a 3.9 rating salon. I would not recommend this salon because I highly doubt that they can make you look great and feel great.