As a parent my advice is DON'T WASTE YOUR TIME OR ...

As a parent my advice is DON'T WASTE YOUR TIME OR MONEY!
Very disappointed with this company and their customer service, should I say lack there of! I'm sure if I was a school advisor,principal or admin that I would have gotten better customer service but since I am just a parent with a smaller order it doesn't matter.
We ordered my daughter's graduation announcements 2 months ago, with no directions on how to personalize them (ie: picture). Reached out to the company asking about our order...no response other than our order was processed and paid for.
Emailed the company, AGAIN, asking about our lack of order... no response. Website prides themselves in a fast delivery of all orders! Well, it's been over 8 weeks and we have not received our announcements or even communications from this company about them!
Just emailed again to cancel my order and get a refund but from reading other reviews from other places about this company I'm sure I will never get my money or my order.