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Matthew Bennett Review of Bastrop Brewhouse
Service was terrible, seriously terrible, took 45 ...
Service was terrible, seriously terrible, took 45 minutes to get a drink. It wasn't busy when we got there but 45 min to get a drink isn't good. Also had no idea who our server was during that 45 minutes. We observed other customers have to ask for something. No one was rude but definitely not running smoothly.
Now let me say that the beer, at least the two we had were very good. I had the Rising Phoenix and my wife had the Farmhouse Brown Ale, both very good. Sad that it the experience was less than adequate due to service. I am a veteran and was excited that it is a veteran run establishment but the service needs help. Management hook up your people so everyone can have a great time.
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