Jay Vel

Review of Jordan Marsh

My wife and I bought a mattress for $2,000 that wa...

My wife and I bought a mattress for $2,000 that was not as advertised. Having a bad back, all I wanted was something i could be comfortable and cool sleeping on. Got treated like I was the problem when I wanted an exchange and was told I couldn't downgrade. The saleswoman guaranteed me that the new one would be good for my back. I was coming from a $600 select comfort that lasted me 8 years. Now around 3 years later I sleep on the sofa and my $2,000 mattress is falling apart. Thanks for nothing Jordan's. Nice job screwing your customers.