I called into Honda of Serramonte to purchase a Ac...

I called into Honda of Serramonte to purchase a Accord EX with a specific color in mind. Most of the Bay Area dealership didn't seem to have the color in stock or wasn't willing to meet my price quote. Thankfully Shane answered the phone. Most dealerships gave me a lot of attitude when I asked if they were willing to meet my price quote, but Shane just gave me a simple "Sure, I'll do it."

The rest of the sales transaction went VERY smoothly. We did a test drive, the finance manager was excellent (sorry! I forgot his name), and we got the car!

Shane also went out of the way to pick me up from BART when I came back to pick up my car (post-Permaplating). Throughout the whole transaction, he honestly answered questions, didn't BS, and made the process very smooth. I would highly recommend contacting him for future transactions.