Charlie O'brien

Review of Telstra Business Centre

Awful experience - liars and cheats. They contacte...

Awful experience - liars and cheats. They contacted me to tell me they could reduce my business monthly phone and internet bills. Existing bills were $350 per month, after they set up their system my average bill for the next 12 months was $750!!!! Not to mention the phone system they put in was ancient! They refused to do anything to help me, saying that's what I signed up for. Part of this bill was a White Pages business listing which I never asked for. I asked them to remove it and they told me I need to contact White Pages!! What a ridiculous thing to say. Asked if I could get out of my contract early because of all the troubles, unsurprisingly got told no.
Decided to jump ship to Optus anyway because I can not stand dealing with them. I now have lightning fast internet, newer and better voip phones, 4 mobile phones, all for less than I was paying Telstra!!!
DO NOT DEAL WITH THESE PEOPLE - Chetan Vyas especially.