Sha Grae

Review of Beztak Corporation

I ve lived here for almost 4 years. We were gratef...

I ve lived here for almost 4 years. We were grateful to move to such a nice area. The complex offered a discounted rate on some units due to an agreement with the government and some funding they receive. This is what we were told . Therefore they went by my disability income. However in 2018 after a new property manager came in. I was told my 12 month lease would have to be renewed before the 12 months were up and they also increased my rent. This was illegal to force me to sign a new lease before my current lease was up. When given the new lease it was only for 6 months and at the end of the 6 months my rent was increased yet again. At the end it went back to the traditional 12 month lease. However 2 months before renewal which was June 2020 during this pandemic they increased my rent yet again. I called Daniel Klein at the headquarters several times to no avail, requesting information on my supposed HUD lease. He never returned my calls. Daniel had Gina the property manager finally call me. She stated that my rent went up according to HUD guidelines for the year. And that the property isn t a HUD property but they offer these rates based on their agreement stemming from loans they receive etc. She stated that they didn t increase the rent to what they actually could ve. They considered residents who have been here a while. Why did they offer me a HUD rate upon moving in and I explained that I m on disability, upon signing my lease I was told my income had to be three times my rent. Which is no longer the case.
Also when i call the office for concerns they screen the calls and pick and choose when to answer. I ve emailed Gina on several occasions and she doesn t respond. I have to call to attempt to reach her. When they do answer she is always in a meeting or busy. The last time I emailed Gina on June 23, 2020 about my refrigerator freezing my produce. Which has already been serviced twice because it quit working both times. Brandon In maintenance stated that if I had problems again it would need to be replaced . I never got a response from Gina. I then called the office on July 13, 2020 and was told Gina would get back with me. She never did. Then yesterday maintenance came to my door unannounced no appointment and stated they were sent to look at my refrigerator. I wasn t dressed or expecting them.
I ve been afraid to write a review because I ve heard this company is unethical and have been known to retaliate. But I m fed up with struggling to pay rent when I was misled when I moved in. And I m tired of the disregard and disrespect by Management when I have an issue. I informed Gina last year around October that I had seen a rat going up the stairs. She said pest control would be out. They never came. Last month a rat got into the apartment below me. I seen it again in the breezeway along with a hole in the wall. I emailed Gina. A few days later someone knocks at my door unannounced stating that he was pest control. I explained to him it wasn t in my apartment, I had seen one and there is a hole in the wall between the steps. He said he would put down something to get rid of the rat and then return to seal the hole. This has been over a month. The hole is still there.
The new maintenance manager is a kid with no knowledge and an abrasive demeanor. The first time he came to my place was last summer 2019, my air conditioning was leaking in the apartment below me. This happened twice. He was rude and nasty. I asked him if they were going to dry out the walls to avoid mold and mildew. He said it would be fine and they probably would just paint the apartment below. Now my hall closet which is on the same wall as the AC smells like mildew and mold. Later he came to fix my washer and asked me why it wouldn t open. He had started the washer and the lid was locked. The light indicated Lid locked . That day I asked him to put on shoe coverings he outright laughed in my face after I explained to him that I have health issues and didn t want germs on my carpet. I ve had appointments in the past and no one ever came.