Hotel itself is beautiful. The beach is literally...

Hotel itself is beautiful. The beach is literally outside our hotel. The hotel provides their guest with beach towels which is amazing. Hotel has a small pool about 4ft deep or so, water is warm so it feels nice. The rooms come with a/c, so that's a plus! The hotel provides small travel size shampoo, conditioner, body cream, body wash, a shower cap,face soap and a body /hand soap bar, vanity kit which includes q tips, and a dental kit with toothbrush and toothpaste.. we didnt enjoy the smell of any of the products..therefore, we purchased our own. My complain are these fees after paying and booking for the rooms..once you check in, BAM, slap you with a random fee for 38/day.. ridiculous. We booked our hotel from june 30-5th of july. Well, we had to call for room service to come up because our bedsheets were not made/changed and our towels were not replaced. This happened 3 days, we shouldn't have to come to our room after 4 to see our room not made. Housekeeping are sweet people but someone kept forgetting to do our room.. our other complain is that when we booked our room it showed and said our room came with a microwave....NOT, sike, it does not. Anyways, they told us they would send us a microwave to our room free of charge. That usually its upon request and your pay a fee a night for it.. I was like cool, thank you for waving that fee and accommodating us with the mircowave... well here we are today July 5th. Guess what? We didnt recieve the microwave till july 4th around 11! Well, thanks for the microwave but we check out the next day... would have been nice to recieve it when they called me that day to tell me they would send one up..not the day before we check out..kinda pointless now. overall, the staff is super welcoming and friendly..the place is clean and that's why I rated it 3 stars.. of we didnt have to continuously call for them to clean our rooms, the fees and the microwave issue this place would be rated a 5.!