My daughter was there today, our family Dr believe...

My daughter was there today, our family Dr believed she has appendicitis and needed a CT scan to determine if she needed surgery. Sent her straight to ER for a CT scan. Went in at 520 PM and at 1025 PM, she is still sitting in the waiting room with a IV in her arm with no CT scan yet. No medication as they won t give her anything till they finish the testing. Five hours sitting in the waiting room, she has passed out once already. No beds there, this is close to willfull negligence, how many others do they let suffer. They keep telling my wife she is next for the CT scan. That was for a total of 5 hours. I have had a few CT scans, its all digital now, takes minutes, not hours. KDH has a monopoly of care for the Visalia area. They buy up any other medical care facility in the area and now you have people waiting in tents in the parking lot. Told my wife if 30 minutes passes, to get all the test results and records, discharge her, and we will drive her to Hanford or Fresno. She was told that the ER won t give her anything about her visit, she can get any records from the records department, which will be open at 8AM tomorrow. KDH, guess you have lost all empathy with those your suppose to treat, its just a conveyor line of meat to you. Guess what, these are people, ER Veternary facilities give better care than what your dispensing. 11PM and still waiting. Asked again for the records so she could be taken to another hospital and without having them run the same tests again. Again told no, she could leave, but all the blood work, urine tests, etc would have to be redone at the hospital she goes to if she leaves. 12AM, she finally gets a CT done. 1AM, they tell her and my wife, we have no idea whats wrong, but we don t believe its life threatening. Wow, 8 hours to find that out. How many thousands of dollars is this visit going to total for ineptitude in its finest. I can see why you have more ratings of one than almost all others combined. I was advised that nursing staff were telling my wife and daughter that they would never come to this hospital ER, your organization has a problem. My wife has to wheel her out of the ER in a wheel chair herself as nobody would assist her. They advised her to leave it outside and they would get it later. I am guessing nobody from KDH even reads or cares about the complaints registered here, the automated reply funtion given on other reviews isn t going to cut it. I will be lodging a formal complaint with the California Department of Health, its obvious your hospital cares nothing about its own practices.