briana murphy Review of Interstate Toyota and Scion
This place is honestly the worst in the business. ...
This place is honestly the worst in the business. Such an unorganized group of individuals. I purchased a vehicle from there almost two years ago with obnoxious interest rates which I did not really have much of a choice to do due to the fact that I did not have credit at the time. Which I thought was great so I decided to refer a friend and in light of this I was told I would get an 100$ check which I did not receive until I called 200 times (no lie) and finally put my foot down. Sadly on Christmas night in 2015 my car was totaled. I was not in it fortunately but the pay off process took forever because they were so unorganized in their building. The front desk lady was rude and miserable and I worked closely with a man named Eric to resolve this who would laugh at me on the phone and be sarcastic and simply did not care. Once I finally got an answer 3 months later I was told I no longer have a warranty refund because of some nonsense they made up. Karma is real and this place is simply terrible to do business with! By the way the only reason they got a star was because I couldn't post this without putting one!
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