Nathaniel Walker

Review of TROPICAL CHEVROLET CHRYSLER JE...

The customer service here is at the lowest of leve...

The customer service here is at the lowest of levels. At least I have not been disrespected or treated like a second class citizen but that in itself is not a plus. Tropical Chevrolet has a habit of not supplying customers with the best of service. They kept our vehicle for more than 7 hours and refused us a loaner car even when we explained how important it was for us to make it to our son's school game by 3pm today. We brought our car in for a simple tune up for the second time and just as before 7-8 hours and no car loaner. We had to catch an uber home and ancel all plans for the day. This is not acceptable when it comes to clients who purchased their vehicles from Tropical Chevrolet. We are never treated with any sort of care and concern here but when we were purchasing our vehicle they went out their way to role out the red carpet... Tropical Chevrolet are borderline untrustworthy.