Never ordering from here again. Ordered my cooker ...

Never ordering from here again. Ordered my cooker in november and said onlime will be delivered by 28th nov and then they kept telling me it was out of stock then december they kept fobbing me off with loads of estimated dates and has left me 2 months without a cooker so asked for a refund and a week later i still havnt got my refund so yet again im still left without a cooker as cant buy a new one until the money goes back into my account. They didnt even seem to care werent bothered at all. VERY POOR SERVICE!!!!!