Shambolic queued in car for hour and a half to get...

Shambolic queued in car for hour and a half to get in. When spoke to member of staff they said we are busy because of the weather? Why advertise as best place to visit on rainy day if can't cope with number of people. Once inside we enjoyed the experience of the project. Good lunch impressed with quality of food. Same couldn't be said for horrendous queue to get an ice cream to be served a scoop half the size of the person next to us? Surely should be standard size.
Lots of positives but still more to be done as it is an expensive day out if you spend a lot of time stuck in car.