Just finished up our stay at the Watermark and we ...

Just finished up our stay at the Watermark and we had a really nice time. The overall location is great, as the property is right on the water and super close to groceries, dining, shoppers etc. The rooms are also awesome, nice condo style with kitchen for those who like to prepare some of their own meals. The restaurant was nice (one of the best options for food outside of dining at a winery) and the service staff were all terrific. We really enjoyed the pool and waterslide area which was very clean and well kept. There were a few negatives as well but nothing that would stop me from returning.. Rooms at the back of the property look out onto a busier street and also back on to a vehicle servicing shop. The odd time at 7am you'll hear their lug nut gun removing tires. The elevators are painfully slow, and occasionally would open on to a floor that nobody had selected. Lastly, we had bought some wine during our trip and we were looking to ship it back to Calgary. The hotel staff were very friendly, but I was quite surprised when the front desk staff couldn't provide us with any help or information. They suggested we try the post office (and no, Canada post doesn't ship wine). It just seems like a hotel like this, in this area, should be a little more educated in helping tourists with something like that. I highly doubt we are the first to ask that question and likely won't be the last. For anyone reading this who might have the same question down the road, bring your wine to the Penticton Wine Info Centre. Very reasonable shipping through temperature controlled ATS trucks!