When we arrived around 3:20pm to check-in, we wait...

When we arrived around 3:20pm to check-in, we waited for nearly an hour in line. We went close to the start of check-in to make sure we would get a good suite. However, the room requests for my reservation (for my wedding weekend) were ignored. I even called several months beforehand for additional notes to be added to our reservation. When repeating my requests in person during check-in, they were dismissive and lied to us saying that they couldn't tell whether a room has double beds or a king. The hotel was a bit dated and our junior suite was missing 2 dining chairs. Some of the wallpaper was warped, there were cracks in the walls, and plenty of calcium buildup in the bathtub. The views from the higher floors are nice and great if you have a view during the Friday night fireworks. Their junior suite and one bedroom suites are spacious and are enough space for a family of 4-5. A manager did partially comp us for our problems in Hilton credit and genuinely apologized, but all in all, we are not super impressed with the overall experience. Their late night/early morning staff is a lot more friendly, so I'd avoid busy hours if you want a proper aloha.