Have been a tenant with them for many years in var...

Have been a tenant with them for many years in various different flats and locations within Glasgow. Have always has issues with communication, two times I have been left with no boiler, radiator leaking so no water pressure resulting in no hot water and no heating. Unfortunately one of these times it was in the winter. They took a very long time to do anything about fixing thsee issues. I understand that they have to also discuss issues with a landlord, however I had to chase them to fill me in on what was happening all the way. I also had previous issues with getting my deposit back, and they wouldn't provide information as to why they took so much money off at one point. I would try my hardest to find a flat/house to rent that did not involve them. Too many years of issues and hassle, not worth it in the end!