Sondra Glenn

Review of Bvu Authority

What can I say! I thought the CROOKS went to jail....

What can I say! I thought the CROOKS went to jail. Apparently a new batch moved in! I've been very sick since June. So sick I wasn't able to open my mail. I trusted BVU so I paid my bill online without looking at the bill. 4 months into this I decide to open a bill. I flipped out. Water consumption 1500 gallons/day! There was a leak at the meter and one under the house. The one under the house was because a BVU employee left the crawl space open and a filter froze and busted. The meter leak was from new installation of meter. They stuck me with ALL the bills. Told me to bring a plumber in to repair under the house and I would be reimbursed. I did and then they refused to pay! Refuse to even give me ANY credit on these ridiculous bills! Threatened to cut my utilities when it was 2 degrees outside unless I came up with hundreds of dollars! I'm a senior citizen on disability. Had to get a bank loan and they are still screaming for money and going to cut my utilities off! They are bigtime crooks and liars! Shame on them for treating people this way! I guess they will be cutting off the power because they've taken all my money!