The hotel room and the location is nice. However t...

The hotel room and the location is nice. However there was a mix up with the rooms and a family already had our room booked and had beer in the fridge and tried to walk in while we were there, I had to give them their beer and they had to get a different room. This also means they were in the room before me and I had to stay in the un cleaned room (it was clean as far as I could tell, but there wasn't the usual servicing between the previous family and me). So far I have received no accomodation for the inconvenience. This hotel should also have free breakfast included I think, but it does not.