Tina Sebok

Review of Mt. Olympus Resort & Theme Par...

Just arrived... Check in experience has been less ...

Just arrived... Check in experience has been less than pleasant. Male manager had 0 compassion or understanding, and was just downright rude. We were not informed ahead of time that Christmas Mountain did not manufacture their snow. We booked over the phone, bringing 5 older children with the intent on using the complimentary lift tickets as the main part of our trip. Very saddened to learn that the mountain was closed when we arrived. Disappointed is an understatement. Be sure to ask more questions than necessary when booking with them! Especially if they include "perks." After going in for a 2nd time to speak with a different manager(who was much more accommodating and attempted to be more helpful-even though she could do nothing), we learned that several others have had this issue as well. The second manager informed us she's told them to add information to the website about the mountain being closed, however they have not. She stated they only just recently added "weather permitting" on their website. Definitely a "buyer beware" resort.