Sam

Review of Toyota of victoria

I've dealt with this dealership twice. Did not buy...

I've dealt with this dealership twice. Did not buy anything either time. I've dealt with san Marcos twice too. One good one bad experience. This one was both bad. Both times the salesman tried to sale me something i didn't want. I'll only highlight the second experience here. I wanted a very specific truck. A used ( yes that dirty word) tacoma 4 door 4x4 v6 w/ 6 speed MT TRD off road with tow package. I know, not simple but i was going to be patient all things considered. I got with the internet sales guy thinking this would be the man to talk to. 1 month later to the day he calls me saying he found one and set up a meeting. I roll in after work, he hands me a credit waiver. I told him i had my own creditor. He tells me to fill it out so they have it on file incase they can deal me better. Swore they wouldn't run my credit ( which was shaky at the time 540). He goes over the laundry list of what i wanted again. Turns out he DIDN'T have the truck. He left, came back "bad news, they don't make the v6 with the manual, i can get you a 4 cylinder with the 5 speed"
I said yes they do. He left came back saying "they don't make the 4x4 with the 6 speed"
I said yes they do. He left came back and said "ok ill find you that vehicle"
We shook hands and left. Not 4 blocks down the road i get an alert on my phone saying a hard inquiry was made on my credit..."toyota victoria tx" ( my oh my) then as I'm reading this he calls me saying "i think i found one, can you come back?"
When i got there he said "they just don't make the 6 speed with the 4 door"
I said...yes...they...do!! He took me to the computer to build a new one...a NEW ONE! Ok i was willing to see where this went. Him showed me ( just as the site is now) that there was no trd 4x4 with 6 speed option.
I took over the computer, pulled up cars guru and showed him 2!! One in Alvin i had been looking at (2012 with 50k for $27k). He looked shocked. Said they were affiliated with that lot and assured me he'd get it. I called the lady who ran the lot...no affiliation...( ok...)
The next day he texts me "found one in Alvin, black like you wanted" sent a pic...TRD sport. I'd specifically told him before i didn't want a sport. I came in agreed to look at it, then he starts asking for money down. "No i won't put money down on a vehicle I've never seen" asks me to sign an intent to do business. After running my credit? No way man! ( one of my best friends was a car salesman and is a career i may venture into soon hence the reason i know specific details about these astounding vehicles)
He promises me a shipment date of the following day. Next day he texts me, at the end if the day btw, "they won't send it here's the sales man's number".
I talked to this young arrogant punk who tells me at the end of a poorly formed sales speal "call me when you want a REAL truck" (i couldn't make this stuff up)
So FURIOUS over all this i got on craigslist found exactly what was looking for in San Antonio. Talked to the guy ( private owner nice as all get out) and bought it at a great deal within one week. Took my truck up there to show the "salesman" ( whom my co worker used once and never went back), and yes it was very satisfying. LEARN YOUR VEHICLES! LEARN HOW TO SALE!
I understand it's not the dealerships fault nor management. I will give them another chance but unlikely that I'll be impressed. I'm difficult to please but not impossible. Show me you know more about this vehicle than i do. It is your job you know.