I order two electronic tickets for Yankees vs Orio...

I order two electronic tickets for Yankees vs Orioles on Sunday for my sons birthday. These tickets were never delivered. Took 20 minutes to speak to someone about what happened, got disconnected during my call, had to wait another 20 minutes just to speak to someone. Support team didn't handle situation well. Customer service was very poor in handling this situation and correcting it. Will use Stub Hub next time.