Moe Bseileh

Review of Champion Jeep

Bought a jeep from here, the experience wasn't as ...

Bought a jeep from here, the experience wasn't as pleasant as I expected because of the following:

- They added $4K, yes $4K, to the vehicle price and made it seem like I'm getting a deal till I showed them the price they had on there website and then they said, oh corporate must have just changed it. Which was a lie.
- They charge a $300 theft guard fee not included in the vehicle price online.
- They charge a $600 "cleaning" fee not included in the vehicle price online.
- They tried to tax me on the extra fees by adding them to the vehicle price.
- They wouldn't separate the cleaning fee from the vehicle price but lowered the amount of in proportion to the taxes on the fees which was $45 because they know they can't charge more than $220 in fees in Michigan but that's how they get around it.
- They tried to charge me $250 for a new plate even though I told them I had a plate twice.
- They gave me a key fob that doesn't work but I'm not even going to bother going back and talking to them about it.
- They gave me almost double the price on the protection program then what I found online through FCA and then brought down the price when I showed them a quote but they kept changing the number so of course I didn't buy it.
- The sales person kept calling me to come in super early on a Saturday, which I did, only to find he wasn't coming and had someone else handle the paperwork.
- The manager just stared at me when I asked him simple questions and wanted me to sign everything without reading a thing, very unprofessional. I felt like his eyes were burning a laser through my head from his intense stares, that or he wanted to punch me. I've bought more than 5 cars and that was the first time I felt so rushed.

I can go on and on but I think you all get the point, if you can, go somewhere else for a better experience. If you must buy from there check the numbers and then check them again because I guarantee you they play with them. And don't buy any of the extras because you can get them cheaper from any other dealership if you shop around, guaranteed.