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Veronica Nederhouser

3 years ago

Having just moved to Kona from Hilo, the idea of s...

Having just moved to Kona from Hilo, the idea of switching doctors for our incredibly resilient and loving pooch was extremely nerve-wracking. Thankfully my husband knew of a good place that was close to our home and from the minute we stepped in, it did not fail to impress us. The front desk and admin staff were so friendly and engaging that we immediately knew that we were in the right place. The sweet Veterinary Assistant who took our pooch's vitals and was such an authority on all things canine, was such a delight and so knowledgeable that we assumed that she was the doctor. She even lubed up the dreaded rectal thermometer and made that ordeal as innocuous as possible for our tough little guy who saw the whole thing as just another day of getting nonstop lovins'. Then the doctor came in and was a complete sweetheart: gentle, informed and a former military veterinarian to boot (how is that for heartwarming?) He even gave us the option to hold our little guy down ourselves while he did a mange scrape which we preferred since our little guy is a rescue dog with the biggest heart and trusts us implicitly... but also because we are overbearing dog parents who just want to keep our canine baby feeling safe and loved.

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