Our 1st family vacation, I saved and worked overti...

Our 1st family vacation, I saved and worked overtime for weeks. I wanted to stay in a luxury cabin with my family. The cabin was Trinity, it was very nice. There were a few problems with it. I was originally told this had a great view, but it didn't, all we could see is Trees, nothing else. not a good view at all. Eden Crest told me this when I booked it. NOT. The major problem was the neighbors, the cabin next to us was called Casa Di Amore. They partyed Thursday,Friday and Saturday, Not just a little loud but a lot Loud. We let it go the 1st night and the 2nd night we heard someone else yell at them late in AM hours and said to shut up, but they didn't . Same thing Friday night. I called Eden Crest Saturday morning and was told that cabin didn't belong to them and there was nothing they could do, either call the resort or the police. Really, I was on vacation, did I really wanted to spend my time doing this, If this is Eden Crest property, Why can't they do something about it???? We are not complaining to be complaining, we couldn't even sit on the deck and enjoy a glass of wine or get into the hot tub without hearing yelling going. Here is where it gets good.
Saturday was really bad, so bad, that we all had enough and decided to leave early. we got up at 5:00 they had just settled down and we walked over and looked at the name of their cabin, Again, CASA DI Amore, and Eden crest did manage it. What a joke.. They had a kaig of beer on the porch ,a trash can in the street , they were throwing stuff over the balancy, which was a long way down. No regard for anyone. I called Eden Crest today and found out that house was reserved by the owner. She said she didn't know if it was the owner there or his family. I feel that owners owes me and my family a weekend FREE> To top off everything, We got back and found our dog was very sick and she died 5 minutes after seeing her. The whole vacation didn't go as I dreamed. I only wanted a nice family vacation with my grown kids and grand kids. That alls. Owner of Casa Di Amore, shamed on you. I will probably never stay there again, if they can't see to their guests. Heartbroken