I was not very thrilled with our experience. It wa...

I was not very thrilled with our experience. It was my wife's first time their, so I was very excited to take her in hopes for a good time.. it didn't take lake to be disappointed as soon as we went to check in we see a sign on the counter, stating that a third of the rides for the park are closed. Well that was news to us there was nothing on the website about this land no one told us when we called and checked on the reservation. We were soon to be even more frustrated, as we were trying to get our stuff together to go to our room, multiple bell hops watched us gather our stuff and try to carry it figured one would offer to help since guests are not allowed to use the carts, well that was wrong. It then gets better we ventured into the park where we were surprised to find they are rationing out towels. We then went to ride the slides with rafts to which we found no rafts, we asked the life guard where to get on to which They replied you will have to wait for someone to come off the ride. Hilarious they charge $200-500 a night for a room but seem to keep basic essentials stocked for their park. We then found other parts of the park where not open because there were not enough employees to have all the attractions open. On top of the fact the park was not very clean, we found blood all over one set of steps and pointed it out to an employee but was ignored and remained there for the rest of the day. Found this a little disturbing seeing as we have kids and would not want them having to walk through someone else's bodily fluids. There were towels thrown on the ground and rails and hanging all over the place to which employees just walked past and ignored multiple times. The list goes on overall was highly dissatisfied with our visit. I emailed their customer service department and expressed my frustration to which they replied yea sorry hope you have a better visit next time. I would recommend spending your money on a vacation that you actually enjoy.