Awful customer service! I ordered a toaster and ma...

Awful customer service! I ordered a toaster and matching kettle. Toaster blew up on first use. Took 3 months to get a response, they agreed to replace the toaster but when it arrived it was another kettle and now the toaster is out of stock. I had to send everything back for a refund, 8 days later no refund, no response to emails and can t speak to anyone. Just terrible!