Don't go unless you want to wait almost three hour...

Don't go unless you want to wait almost three hours for a oil change!!!!!!! I have taken my 2011 Ford Explorer for 5 years to another Ford Dealer and an oil change would take max 45 minutes. We recently moved to Fort Mill and came to this Dealer for convenience. But never again!!!!! If I drive to my old Dealer in Huntersville for an oil change and come back it still going to be way less than the time spent here. Terrible!!!!!