Jim and Jan Seeker Review of eforea: spa at Hilton in the H...
I was at the Hilton in November for a conference a...
I was at the Hilton in November for a conference and was extremely disappointed with their service. I am a mother of an infant and needed a space to breast pump. I tried contacting them a week in advance to see if they could accommodate me, but was told I needed to book a room (despite living only 20 minutes away). I thought I would have more luck trying to speak to someone in person at the event, but the front staff was just as unhelpful, suggesting I breast pump in the washrooms. I can't begin to express how disappointed I was in their response. Hilton is a large hotel and it should not have been difficult for them to find a quiet space for me use for ten minutes. I will not be using a Hilton hotel in the future, knowing how unaccommodating they are to working mothers who breastfeed.
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