Like many others I ve only given 1 star, because ...

Like many others I ve only given 1 star, because there is no option to give less.

My husband and I walked around many dealerships at Essendon Fields today, including Mazda.
Our experience here was disgraceful. We were one of perhaps 3 or 4 parties in the sales room with a minimum of 8 sales staff and not once were we approached or offered support, help or advice.
A girl asked us on entry if she could help us, & when we said we d like to look at the CX-9 as we are after a 7-seat vehicle with boot space she scoffed and walked in the opposite direction to the display vehicle.
There was another couple looking at the CX-9 at the time, so we waited patiently until they moved on, before we approached.
We had another salesman sitting at a desk immediately adjacent to the vehicle shuffling paperwork (!) & yet another salesperson who on making eye contact smiled and continued towards his colleague where he happily engaged him in a conversation. On walking out, when my husband asked for assistance we were advised that they were short staffed (hard to believe when we were given amazing service right next door at Honda where there were about 7 parties and only 2 salespeople!).....
Staff at Essendon Mazda clearly believe cars will sell on reputation alone...
And to the person responding to these reviews, I will not be in your system as your staff are too busy fraternising with each other rather than servicing your customers!