jnuechteReview ofGreene Ford Company
Completely incompetent staff both sales and manage...
Completely incompetent staff both sales and management. I called to obtain a price quote to order a 2019 Super Duty as I live in Illinois and they are in Georgia. (They are known for great pricing) I was told I would need to come in to obtain a price quote, its a lengthy process and not something they would do without me there. (It is not a lengthy process, it takes less than 10 minutes) After discussing this further and mentioned my interest in a 2019 super duty they essentially argued with me that you can not order them for another 7 months. (This information was also completely wrong) I requested he contact the sales manager to confirm he was wrong about not being able to order a truck. He said his sales manager also confirmed they can not order them for 7 more months.
Totally incompetent sales force. I ended up ordering the truck 3 days later from another Ford dealer. Amazing how that is possible since according to Greene you can't order them for 7 months.
Avoid this dealer at all costs, they are horrendous!
[EDIT UPDATE] There is a response from "the owner" below stating they can not find my correspondence. The salesman I was working with was Michael Anderson. Feel free to contact him to find our correspondence! I assure you it happened, your team is incompetent, and as of yesterday (7-19-18) 2019 super duty's are showing up on dealer lots 3 months before your team said you could even order one. Amazing!!!!! As of what you can do, I suggest you get your sales teams heads out of their A$$ so you can make some truck sales. I have already ordered mine, and its due to arrive in one week. Sorry you have a team of idiots.

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