Charles Stuart Review of Griffin Services
I needed a complete system replacement. Griffin re...
I needed a complete system replacement. Griffin returned my call immediately. They set a same day appointment to review my AC needs. The sales consultant, Roberto was professional and knowledgeable and took full measurements. I was interested in moving one of my units, and Roberto made arrangements for his operations manager to come out later in the week to review my project.
They came back as scheduled, and we discussed all options. They carry Amana, Lenox and Trane. After reviewing the room measurements, they recommended I drop my 5-ton system down to a 4-ton system. I have a three zone system, and they gave me options for replacing my zone board and dampers. In the end, I decided on a Trane 2-stage 17 seer system. System plus damper and zone board replacement along with three programmable wifi thermostats cost $8800. Roberto worked diligently to find me the system and price that met my needs.
Installation went exactly a planned, although it took a day and a half. I was in touch with Roberto the entire time. The technicians took great pride in their work. Griffins offers a full one year satisfaction guarantee, so I feel very confident in the purchase.
Overall I would strongly recommend Griffins to anyone requiring AC work. Great people and great company.
UPDATE: I needed another system replaced. Called Roberto, and he came right out. This time I went with an Amana system, however, I needed to so an extensive movement of the system to make way for a room expansion. Again, fantastic experience with Roberto, and we worked out a great price: $5700 for the 3.5 ton 16 seer 2-stage, along with relocation. I believe I hit the sweet spot for spring timing.
Michael is a fantastic technician. He provided custom vent box solutions for a very tricky air handler movement. He took great care to meet my needs, worked until the job was done, and has an amazing easy-going attitude. The other techs were also great. Thanks Griffin!
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