The Morgan Group has previously owned a rental pro...

The Morgan Group has previously owned a rental property by the name of Retreat at Westchase and I have lived there for two years and I started to experience multiple issues once new management has taken over (Morgan Group). They do not follow through on service requests as they should and deny any claims that you have put in service tickets when you clearly show you have proof. Once my lease was coming to an end, I received a hefty final bill with multiple charges that I should not have been charged for (such as to charge me to pay for a brand new dryer). Who does that? I left the dryer in working condition and the aesthetics of dryer is how I received it upon renting with them. I called them and even reached out to the head office (Morgan Group) to explain these charges yet no one responds to your emails or phone calls. Instead of trying to resolve your issues they send your bill to a debt collector. I would avoid doing any business with them. When your lease ends, they try to charge you for every little thing they find wrong even when the damages have not been your fault but by the lack of care and attention to detail by their own staff. Their professionalism is a joke. AVOID!