To be honest we have stayed here before and it was...

To be honest we have stayed here before and it was fantastic. Infact flawless. I have never completed one of these surveys until now. I won t ramble, but main restaurant was closed due to filming in the hotel. They did make other arrangements for guest. If they had of included this detail via email I could have made other arrangements.
Room was very clean and staff just alright. The receptionist upon leaving was either having a bad day which is ok as we are all human or completely not interested in us which I think was the real reason. I don t expect people to jump up and down, but a good morning, how was your stay etc... would have been nice. I think a great hotel that was let down by management and not informing guest prior to arrival about disruptions. I hope this helps going forward for your business.