Amy Otondo

Review of Riverside Chevrolet

UPDATE: The Sales Manager contacted me today about...

UPDATE: The Sales Manager contacted me today about my experience and after explaining situation he gave me the Nano Clean for free and kept my lower interest rate as well. I was impressed with their quick handling of the situation but still rather peeved that it happened in the first place. I will probably go back for future needs but I will not deal with the same finance guy again.

I really enjoyed my Salesman David he was fantastic, gave me exactly what I asked for and didn't spend hours haggling over pennies, but I did not like the finance guy I dealt with.

He claimed he gave me the Nano Clean for free because I leased my previous car from Riverside Chevy and because my Dad was a veteran but once I looked over the paperwork he did not. He got me a lower interest rate and added on the Nano clean so my payment would be the same.

I purposely told him I was not interested in any add on's but he made the decision to add it on unilaterally and I'm assuming thought I wouldn't notice. This kind of underhanded dealing will make me most likely go elsewhere as I do not trust your finance department at all at the moment.