Michael Robinson Review of Elmington Property Management
Update (7/30/2020): Still have not heard from anyo...
Update (7/30/2020): Still have not heard from anyone at Elmington Property Management after sending two emails to knelson@elmingtonpm.com. Makes me think that the replies are just to help offset bad reviews to help it seem like the owner cares. If it were true, then why haven't I been contacted. I live in apartment 5B. I've asked the new management team for the Regional Manager Duwanna to call me and she won't. We've been lied to by Duwanna. She told us our August rent would be $28 due to credits for the problems we were going through. Well that was a lie. I can't recommend renting from any of their communities.
Update (7/24/2020): I have emailed knelson and have not received any reply from knelson or management. I'm still waiting. I don't believe anyone cares at Elmington Property Management, else I would have heard from management by now. Prove me wrong and maybe I'd change my review. However, at this moment in time, I can't and will not recommend this property to anyone. Customer service is lacking and no one calls me back after I've left messages with corporate office. All calls are going straight to voicemail.
We are renting from their property in Oklahoma City. We have called them and they seemed to care at first; however, when we called back to find out about getting things fixed, their attitude has changed to we have let property management know. They don't care to help tenants. Here is my review of the property we are currently at: Worst placed we've ever rented from. Do not rent from these people. They show you one apartment and then when you come to sign your lease and move in, you are given an apartment with multiple problem and looks nothing like you were shown. The first four days we had water leaks in the kitchen and bathroom. We notified them. They said everyday that they were going to have someone come out and fix the problem. It took 4 days for a plumber to come out and another few days more to have someone clean part of the carpet. We have mold in the apartment now and can't get the landlord to do anything. We have other issues which they haven't taken care of. Management and corporate management don't care. For the last few weeks no one has been in the office to help take care of the issues. They fired the previous property manager named Tyler, who lied to us and our neighbors. The property has trash littered all around it. The laundry room is closed. There are several apartments that are empty and broken into. They have squatters on the property. They supposedly have security for the property but you never see them. The breezeway lights are out on most hallways. The lighting is very poor here. Maintenance is only one person named Bo. He doesn't do a very good job and doesn't know how to fix the AC. He walks around all day doing nothing. I don't know how this acceptable. Avoid if you can and if you rent, you rent at your own risk; because, at the moment they aren't doing anything for anyone. Don't understand how they don't care about their tenants.
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