1st room smelled like stale cigarettes... we don't...

1st room smelled like stale cigarettes... we don't smoke, was giving my son a headache. They were great and moved us right away, 2nd room was better. Our flight got cx so were stuck here, I paid thru AA partner for the hotel, when I got here they said I hadn't pd... not sure why I gave my cc info to AA partner on phone while booking then? This morning, ugh... 2 charges for the room! This whole thing has been frustrating.