I find google maps users reviews extremely useful ...

I find google maps users reviews extremely useful to define my consuming criteria. Whenever Im deciding where to eat, this is my best reference.

In addition, if i have a bad experience I always know I can share it in these reviews, and this gives me a sense of empowerment. My reviews (and everyone else's) have an impact in the business, and this forces them to have a proper service.

But when it comes to big companies, as this functionality is deeply based on location, this functionality loses its meaning. If i want to share my review about a big company (like the one I'm writing right now) I find out that there are many locations associated to this company. I wish I could see the global score of a certain company (ej. insurance), so I could also use Google Reviews as my reference when choosing my service companies. And i also want to be able to review this companies in its global score, to have a sense of empowerment against this giants that sometimes treat us without any consideration.

From organizing the world information, to empowering people through information.

;)