Neil Newcomb

Review of Pinehurst Resort

I have stayed in cleaner hotels at college spring ...

I have stayed in cleaner hotels at college spring break. When I walked in my room, I noticed it was half clean, garbage was still in the can, a foot joy box was out, receipts and the key envelop were on the counter and wet towels were on the bathroom floor and shower was not cleaned but wet from the last shower. I called the front desk, they tried to find me a different room and couldn't so the offered me a $50 coupon if I left for a little while. I thought that was great - mistakes happen.

When I returned, all the garbage was still there but the shower was clean and wet towels taken away. I was really mad at this point - I called the front desk, and heard them bumble around saying nothing. I put the garbage in the hall and went to bed. Not happy now.

The next morning I look for the soap to take a shower. There was no soap, so I get into the shower with the intent to just use shampoo. Beyond disappointment. Then, I find the soap, it was wet and sitting on the last guest wet wash cloth. I was disgusted.

If you stay here, remember, you really have to ride the staff to get what is just normal Motel 6. They showed little interest in any of this.