If I could rate this company any lower, I would. F...

If I could rate this company any lower, I would. For now, a one star review will have to suffice. First and foremost, Medical Recovery Services sent a bill that my wife owed to an old residence that was on her driver's license. Before we even knew about the debt, a letter finally made its way to us threatening to sue.

After we found out, we did in fact try to negotiate a payment plan, but they were unwilling to settle. And of course, they cashed the checks we sent in every month. We figured if they filed a lawsuit against us (which they eventually did after a few months) then we would have evidence that we couldn t afford the payments to defends ourselves with in court. So, I sent in an income verification as proof that we were reasonably trying to pay off the debt. I had USPS track it. In order to receive the letter, it has to be signed. I called to confirm if it was received and they denied that it came (even though USPS confirmed that it was received and signed for). MRS even confirmed that it was the same address I used to mail the letter. I believe that they withheld this information in order to strengthen their lawsuit. They truly are a dishonest, uncooperative company that preys on people for money (doubling, sometimes tripling attorney fees). Thank God for Frank Vandersloot and sticking it to Smith and Zollinger.

I would advise anyone who deals with Medical Recovery Services to hire a lawyer, record their phone conversations, and provide proof of every
staff was rude and unprofessional for the entire duration of their contact. I spoke to one person that offered to settle for payments but the manager rescinded their offer and told us it wouldn't work. Our conversations became more and more contentious to the point where a supervisor, named Macey (watch out for this one), wouldn't bother listening to us. She hung up on me and told her staffs to refuse our calls. Overall, it was a terrible experience. I'm willing to bet this company has bankrupted more individuals and couples than any collection agency in Eastern Idaho.